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["银行课程体系表"]
["课程领域","课程项目","课程主题","课时","讲师"]
["新进员工","技能课程","新员工续航－基础服务礼仪和柜面服务规范","2天","吴艳雯"]
[null,null,"银行服务礼仪实操训练","1-2天","唐小婉"]
[null,null,"新形象，星服务——优质服务礼仪","1-2天","钱俊"]
[null,null,"服务礼仪与服务标准化","1-2天","钱俊"]
[null,null,"银行新进员工服务礼仪","1-2天","周云飞"]
[null,null,"六星级银行优质服务礼仪","2天","李泉"]
[null,null,"职业形象与商务礼仪","1-2天","吴艳雯"]
[null,null,"职业形象与完美商务礼仪","1-2天","唐小婉"]
[null,null,"商务礼仪与职业形象","1-2天","钱俊"]
[null,null,"职业形象与商务礼仪训练","1-2天","汪颜"]
[null,null,"职业形象与商务礼仪","1-2天","周云飞"]
[null,null,"新员工远航－柜面客户识别和实战营销技巧","2天","吴艳雯"]
[null,"通用课程","(华为vs西点)——新生代员工职业化塑造","2天","杨文浩"]
[null,null,"新员工职业化塑造与养成","2天","严红艳"]
[null,null,"新员工启航－职业素养和职业生涯规划","2天","吴艳雯"]
[null,null,"拥抱变化---银行新生代员工职场适应与发展","1-2天","罗姝"]
[null,null,"职业化塑造与养成","2天","王曦英"]
[null,null,"职业化竞争力提升","2天","罗姝"]
[null,null,"新员工职业化训练","2天","汪颜"]
[null,null,"职场精英职业化提升","2天","和平坤"]
[null,null,"职业化的塑造与养成","2天","黄昕红"]
[null,null,"职业素养六度修炼","2天","曹志巍"]
[null,null,"从校园人到职场人的转变","2天","汪颜"]
[null,null,"新生代员工管理","2天","黄昕红"]
[null,null,"阳光心态与压力共舞","2天","严红艳"]
[null,null,"阳光心态与职业素养","2天","庄伟明"]
[null,null,"阳光心态与乐在工作","2天","郭齐蕊"]
[null,null,"职场阳光心态塑造","2天","张慈恩"]
[null,null,"阳光心态与情压管理","2天","纪鉴"]
[null,null,"阳光心态与快乐工作","2天","汪颜"]
[null,null,"打造职场阳光心态","2天","和平坤"]
[null,null,"积极阳光心态塑造","2天","庄伟明"]
[null,null,"金字塔原理职场实战技巧训练","2天","吴正凡"]
[null,null,"结构化思维应用技巧训练","2天","吴正凡"]
[null,null,"驻足思考——快速整理思路，清晰有效表达","2天","钟滔"]
[null,null,"逻辑思维与高效沟通","2天","钟滔"]
[null,null,"思维导图在职场中的应用","2天","钟滔"]
["一线柜员","服务规范","临柜人员标准化服务规范与技能训练","2天","吴艳雯"]
[null,null,"银行职业形象与商务礼仪","2天","唐小婉"]
[null,null,"打造惊喜服务，优质服务关键时刻及案例分析","1天","钱俊"]
[null,null,"银行柜员标准化服务流程","2天","周云飞"]
[null,null,"银行精益服务之做最好的柜员","2天","陈诗颖"]
[null,"服务营销","银行柜员柜面服务营销提升训练","2天","杜晶晶"]
[null,null,"银行员工主动服务营销技能提升训练","2天","杜晶晶"]
[null,null,"银行柜员服务营销综合技能提升训练营","2天","蒋湘林"]
[null,null,"柜员服务营销能力提升培训","2天","钱俊"]
[null,null,"银行柜员服务礼仪与营销技巧双提升","1天","刘智刚"]
[null,null,"话到钱来柜面揽储和营销实战技能提升","2天","吴艳雯"]
[null,null,"厅堂场景化各岗位营销技能及岗位联动培训","2天","孙素丹"]
[null,null,"银行柜员客户识别和差异化营销","2天","吴艳雯"]
[null,null,"厅堂营销案例式学习","2天","钱俊"]
[null,null,"信用卡营销技巧","1天","马雅"]
[null,null,"“我的骄傲”银行柜面营销实务","1天","孙素丹"]
[null,"投诉处理","银行客户抱怨投诉处理礼仪与技巧","2天","刘欢仪"]
[null,null,"柜员客户“零投诉”","1天","马雅"]
[null,null,"银行柜员综合能力提升与情绪压力管理","2天","陈诗颖"]
[null,"通用课程","拥抱变化---银行新生代员工职场适应与发展","1-2天","罗姝"]
[null,null,"银行员工职业心态与职业化塑造","2天","李杨"]
[null,null,"职业化塑造","2天","郭齐蕊"]
[null,null,"职业生涯规划","1-2天","罗姝"]
[null,null,"职场压力与情绪管理","2天","李世源"]
[null,null,"情绪与压力管理","2天","王曦英"]
[null,null,"你究竟为谁工作","2天","严红艳"]
[null,null,"阳光心态塑造与养成","2天","严红艳"]
[null,null,"阳光心态与职业素养","2天","刘欢仪"]
[null,null,"高效沟通技巧","2天","陈西君"]
[null,null,"高效时间管理","2天","尹树刚"]
[null,null,"1小时=70分钟：时间管理与工作效能提升","2天","曹志巍"]
[null,null,"锻造团队执行力-关键在于落实","2天","杨楠"]
[null,null,"健康在线：厅堂一线人员养生法","1天","葛敬儒"]
["大堂经理","服务营销","银行大堂经理服务品质提升培训","2天","唐小婉"]
[null,null,"银行网点主动服务技能提升","2天","唐小婉"]
[null,null,"打造营业厅服务蓝图","2天","孙燕"]
[null,null,"银行精益服务之做最好的大堂经理","2天","陈诗颖"]
[null,null,"银行大堂经理服务营销技能训练","2天","杜晶晶"]
[null,null,"大堂经理服务营销技巧","2天","刘佳和"]
[null,null,"大堂经理服务营销综合技能提升训练营","2天","蒋湘林"]
[null,null,"打造金牌大堂经理——赢在大堂服务营销","2天","吴艳雯"]
[null,null,"智能化时代大堂经理服务营销技能提升","2天","吴艳雯"]
[null,null,"大堂经理网点现场高品质管理服务营销","2天","吴艳雯"]
[null,null,"大堂经理服务营销技巧","2-3天","刘智刚"]
[null,"现场管理","银行大堂经理现场管理与主动营销服务技巧","2天","刘欢仪"]
[null,null,"新经济——银行网点现场管理","2天","包亮"]
[null,"营销技能","网点营销技能提升","2天","刘佳和"]
[null,null,"厅堂营销案例式学习","1天","钱俊"]
[null,null,"厅堂场景化各岗位营销技能及岗位联动培训","2天","孙素丹"]
[null,null,"零售银行活动营销策划与实施","2天","吴哲"]
[null,null,"行外吸金厅堂实战营销话术技能","2天","吴艳雯"]
[null,null,"银行外拓实战技能提升","1+1+4","吴哲"]
[null,null,"银行开门红营销模式创新与营销技能提升","2天","马雅"]
[null,null,"银行业顾问式营销","2-3天","刘清扬"]
[null,null,"顾问式营销实战技巧","2天","刘智刚"]
[null,null,"银行网点客户维护与营销技巧","2天","刘东"]
[null,null,"银行服务客户关系管理","2天","刘清扬"]
[null,null,"银行网点客户维护与营销技巧","2天","刘智刚"]
[null,null,"存量客户电话约见与激活维护","2天","马雅"]
[null,null,"银行代发工资客户开拓与维护","1天","马雅"]
[null,"投诉处理","银行网点实用投诉处理技巧","2天","刘东"]
[null,null,"银行客户抱怨投诉处理礼仪与技巧","2天","刘欢仪"]
[null,null,"银行客户投诉抱怨处理技巧","2天","蒋湘林"]
[null,null,"银行投诉抱怨处理","2天","包亮"]
[null,null,"投诉预警与处理技巧","2天","钱俊"]
[null,null,"银行投诉抱怨处理","2天","刘智刚"]
[null,"能力提升","金牌大堂经理之综合能力提升训练","2天","倪莉"]
[null,null,"大堂经理”超级明星“特训","2-4天","钱俊"]
[null,null,"会计主管管理技能提升","2天","马雅"]
[null,"通用课程","高效沟通技巧","2天","林广亮"]
[null,null,"高效能人士的七个习惯","2天","陈西君"]
[null,null,"高效时间管理","2天","陈西君"]
[null,null,"1小时=70分钟：时间管理与工作效能提升","2天","曹志巍"]
[null,null,"创新思维与问题分析解决","2天","莫勇波"]
[null,null,"健康在线：厅堂一线人员养生法","1天","葛敬儒"]
[null,null,"金字塔原理职场实战技巧训练","2天","吴正凡"]
[null,null,"结构化思维应用技巧训练","2天","吴正凡"]
[null,null,"关键思考——把握关键，快速思考","2天","钟滔"]
[null,null,"逻辑思维与高效沟通","2天","钟滔"]
[null,null,"思维导图在职场中的应用","2天","钟滔"]
[null,null,"职场压力与情绪管理","2天","李世源"]
[null,null,"你究竟为谁工作","2天","王曦英"]
[null,null,"你究竟为谁工作","2天","严红艳"]
[null,null,"阳光心态与职业素养","2天","刘欢仪"]
[null,null,"阳光心态塑造与养成","2天","和平坤"]
[null,null,"职业化塑造","2天","郭齐蕊"]
["客户经理","专业课程","富人心理学","2天","罗树忠"]
[null,null,"银行沙龙策划与组织","2天","殷国辉"]
[null,null,"宏观经济与投资市场","1天","黄国亮"]
[null,null,"银行沙龙策划与组织","2天","刘智刚"]
[null,null,"银行精益服务管理与营销","2天","陈诗颖"]
[null,null,"金牌理财经理养成特训营","2-5天","张牧之"]
[null,null,"理财经理营销技能提升","2天","王振柱"]
[null,null,"资产配置方案与综合理财规划","4天","黄国亮"]
[null,null,"中高端客户资产配置规划与客户识别开发","1-2天","黄国亮"]
[null,null,"理财规划与资产配置","2天","张健"]
[null,null,"家庭资产配置策略","2天","萧湘"]
[null,null,"资产配置与营销","2天","王振柱"]
[null,null,"高端客户开发与深度关系营销","2天","罗树忠"]
[null,null,"理财产品营销技巧与客户关系管理","2天","殷国辉"]
[null,null,"客户管理--基于HEAL模型的客户升值工程","2天","殷国辉"]
[null,null,"大客户“攻心”营销与关系维护实战训练","2天","张牧之"]
[null,null,"中高端客户财富管理策略","2天","黄国亮"]
[null,null,"客户关系“套路”经营“用心”维护","2天","刘智刚"]
[null,null,"苏醒行动--休眠客户激活与营销技巧","2天","殷国辉"]
[null,null,"WAKE UP--休眠客户激活与营销技巧（培训+辅导）","2+5天","殷国辉"]
[null,null,"睡眠客户激活与二次开发实战训练","2天","张牧之"]
[null,null,"十个来六个——存量客户电话邀约实战训练","2天","张牧之"]
[null,null,"高净值客户风险防范与管理","2天","张轶"]
[null,null,"高净值客户税收筹划","2天","张轶"]
[null,null,"投资理财产品营销大讲坛","2天","张牧之"]
[null,null,"基金产品营销与套牢客户健诊盘活实战训练","2-4天","张牧之"]
[null,null,"基金产品营销实战训练","2-4天","张牧之"]
[null,null,"个金产品营销实战技巧","2天","刘智刚"]
[null,null,"产品组合销售及基金定投、期缴保险","2天","黄国亮"]
[null,null,"个人理财及投融资风险","1天","黄国亮"]
[null,null,"银行顾问式营销","2天","刘清扬"]
[null,null,"理财经理顾问式销售实训营","2-3天","张轶"]
[null,null,"理财经理顾问式销售之子女教育与退休无忧","2天","张轶"]
[null,null,"理财经理顾问式销售之财务分析与理财规划","2天","张轶"]
[null,null,"双螺旋提升--理财经理的营销与维护（培训+辅导）","2+5天","殷国辉"]
[null,null,"绝对成交面谈六步法","2天","张牧之"]
[null,null,"银行中间业务营销","2天","刘清扬"]
[null,null,"互联网金融背景下银行精准化营销","2天","刘清扬"]
[null,null,"互联金融冲击下之借力营销策略","1天","黄国亮"]
[null,null,"互联网金融及微信营销","1天","黄国亮"]
[null,null,"银行外拓实战技能提升","1+1+4","吴哲"]
[null,"通用课程","创新思维训练","2天","莫勇波"]
[null,null,"问题分析与解决","2天","莫勇波"]
[null,null,"商务谈判技巧","2天","郏智群"]
[null,null,"思维导图","2天","钟滔"]
[null,null,"高效能人士的七个习惯","2天","陈西君"]
[null,null,"情绪压力与管理","2天","李世源"]
[null,null,"高效执行力","2天","吴湘洪"]
[null,null,"有效沟通技巧","2天","尹树刚"]
[null,null,"职业化塑造","2天","庄伟明"]
[null,null,"阳光心态塑造与养成","2天","严红艳"]
[null,null,"阳光心态塑造与养成","2天","王曦英"]
[null,null,"打动客户的营销演讲与呈现","2天","刘澈"]
[null,null,"PPT设计与呈现技巧","2天","刘澈"]
[null,null,"身心健康好工作","1天","葛敬儒"]
[null,null,"从头到脚的养生之道","1天","韦娜"]
[null,null,"五色归五脏的食疗养生","1天","韦娜"]
[null,null,"国学与八德教育","1天","杨子"]
[null,null,"国学与职业素养","1天","杨子"]